Verify Your 9x999 Account
Account verification is how we make sure withdrawals reach the right person. It also keeps your balance protected — a verified account is harder to access by anyone who isn't you. The documents we ask for are standard: a valid national ID or passport and confirmation that the wallet number you use for payments belongs to you. Once verified, your withdrawal requests
process without additional holds. We check documents once; after that, your account stays verified unless you change a key detail like your wallet number.
- Submit your ID — Upload a clear photo of your national ID or passport through the account verification section.
- Confirm your wallet number — We verify that the bKash, Nagad or Rocket number on your account is registered in your name.
- Wait for the check — Our team reviews the documents and updates your verification status — you can track this in your account settings.
- Account confirmed — Once approved, your account is fully active for deposits and withdrawals without additional document requests.